A follow up to “The True Meaning Of Champion”, Ray Evernham.
One of the greatest crew chiefs and most successful car owners in the history of NASCAR history. That is how the first line in his resume reads. The accomplishments are broken down to specifics such as three time NASCAR Cup Champion, 51 wins in 216 races, voted “Greatest Crew Chief of All-Time.
If success leaves a trail, I’m following this guy.
He was speaking about and shared 12 good definitions, here is number four, CHAMPIONS are interested in learning all they can, mastering all their skills and responsibilities, acquiring every characteristic that helps them gain an edge.
I have to start by asking a simple question, do you attend a training class, conference or event on a regular basis (monthly/quarterly/yearly)?
I always think about learning something as simple as the meet and greet.
Do you know there are over thirty simple steps that happen in every meet and greet?
The next question would be how many of the simple steps have you mastered?
The meet and greet is something you have to do with every customer yet most people do not know what good “eye to eye’ contact looks like, or they have the inability to talk about words, tone and body language and how it effects every meet and greet.
If you want to be a CHAMPION you must do the small things everyday.
Thanks for spending a few minutes with me today.
Master something small today, and move forward.